Dear loyal Community,
Please accept our sincere apologies for the inconvenience you may have experienced in respect to our inability to receive take orders this pas month.
At FUFU XPRESS, we take pride in ensuring our customer’s satisfaction. Unfortunately, we did not meet our own—expectations. Upon review of the situation, we narrowed the cause to key staff changes, system update, office relocation.
As a testament to our strive for improvement, we have taken steps to ensure that this will never happen again by creating companywide training sessions, installing new back-up systems, creating an internal auditing team.
If additional action is necessary:
Because of this serious oversight, we are going to provide you with a free give away this January during our relaunch.
We deeply value your relationship with FUFU XPRESS and are committed to providing you with the highest level of service simply because our customers deserve the very best. If you have any further questions or comments regarding this matter, please feel free to discuss it with email or in the comment section bellow.
Founder & CEO @ FUFU XPRESS